The call
One button, then just talk.
The call opens as a small window over your chat. Your agent's face shows when it is listening and when it is speaking, and captions run underneath. Press Esc to end it, or Hang up.
Live voice
Talk to SAAM out loud.
Press the waveform button and speak. SAAM answers in a natural voice, you can cut in at any time, and captions follow along. When the call ends, it is in the chat.
LiveWhat it does
- Listens and answers in real time, with live captions.
- Hands real work to your agent, then tells you what it found.
- Saves the call in the chat as ordinary messages.
How to start
- Open a chat in your browser and press the waveform button.
- Accept the short note about where audio goes, allow the microphone, and speak.
Limits
- Web only for now. There is no phone-call line and no live voice in a phone app yet.
- Calls last up to 15 minutes, one call at a time.
- Approvals and secrets stay on screen. Saying yes out loud never approves anything.
In your hands
You stay in control of the microphone.
Four controls cover every call.
Captions
Everything said, in text, as it is said. Toggle them from the call window.
Mute
Keep the call open without being heard.
Push to talk
Hold to speak in a noisy room. SAAM listens only while you hold.
Interrupt
Start speaking and SAAM stops, the way a person would.
Real work
Talking is the easy part. The agent does the work.
Voice is how you talk to your agent. The work behind it is the same: lookups, lists, its own computer, your routines.
Ask while you cook, and the result is waiting in the chat afterward, because the whole call is saved.
Approvals
Some things stay on screen.
Anything that sends or changes something waits for a tap, not a spoken yes. Passwords and codes are typed, never said.
By voice
Ask, plan, look up, dictate, think out loud, and go back and forth as long as you like.
On screen
Approval cards, secrets and anything that needs a decision. SAAM puts them in the chat and waits.
See it work
A call, with captions.
A short recording from the live app: a call in the Listening state, captions as you talk, and the call ending.
Honest limits
What to know before you call.
Live voice is new, and it has edges.
Web only
Use a current Chrome, Edge or Safari with a microphone. Phone calls and phone-app voice are not built.
Short calls
Up to 15 minutes each, with a daily cap, and a call ends after a couple of minutes of silence.
Minutes by plan
Each plan sets how many voice minutes you get. See the plans.
Audio leaves the page
While you talk, audio goes to the voice model service. SAAM explains this and asks the first time.
Say it, do not type it.
Open SAAM, press the waveform button in any chat, and tell your agent what you need.